GroupWise unable to communicate to other servers

GroupWise unable to communicate to other servers:

Description:
Groupwise server not working, communications are happening within the post office, Users within the postoffice are able to communicate. Mails are not being delivered to other postoffices & no mails are being received from other post offices.

Troubleshoot methods:

1. check the status of the groupwise services (#rcgrpwise status)
2. check the log

Reason:

1.  checked the log and found the error
2.  Ports busy due to

Steps to be followed to rectify the problem:

1. Goto the terminal & restart the groupwise services (#rcgrpwise restart)

Printer: Delete documents in the tray

Goto Administrative tools
Services
Stop spooler service
Start spooler service
DOne

Delete windows not genuine from system tray

Procedure:-
1. Go to safe mode

• How to goto Safe mode -->
  
• (a)restart the computer
  
• (b) While booting press F8 key continuously
  
• (c) Select Safe mode option from the list.

2. Delete the file "wgatray.exe" in the locaton C:\Windows\System32\wgatray.exe.

3. Done

Configure BSNL AR800V v3.0 ADSL Modem

BSNL Broadband
Solution:
1. Connect LAN cable/Network Cable from the Modem to the LAN port (Network Port) of your computer. Usually BSNL will give you the Network cable.
2. In Windows, Open Internet Explorer. Then Type 192.168.1.1 in the address bar (Please check the below said image). The screen will looks like the one provided below.


BSNL Modem Login Page
3. Enter the user name and password, the default user name and password is provided below:
Username: admin
Password: admin
4. Now on the page, Go to Configuration then click on Internet settings. Then click on Edit

Configuration and Internet settings page
5. Click on the Edit icon (Please check the above provided image). The below said image will appear.

Internet Connection Configuration
6. Do not change anything, Click Next

Internet Connection Configuration
7. Click Next, Ensure that “Obtain an IP Address Automatically” is selected (Please check the below image)

Internet Connection configuration
8. Click Next, now the page will look the one provided below:

Internet Connection Configuration
In the above said page, please enter the details:
Service name: Dataone
Broadband User name: This user name will be provided by BSNL, please enter it correctly (Eg: si123456789)
Password: password (Usually the password will be password itself )
Session Established by: Always On
9. Now click Next, the last screen will look like the one provided below.

Internet Connection configuration
10. Click on Apply. Now please close the window and wait for a minute. Then check whether you are able to use Internet using the Network cable/LAN cable. If so, we are ready to proceed for Wifi/WLAN/Wireless LAN setup

Wireless settings:
1. From the Main page of the BSNL configuration page, click on “Wireless Network”. Please check below said image:

BSNL Wireless Configuration
Here are the settings you need to change:
Profile: 801.11 b/g
Wireless: Enable
Country : USA
Channel selection: auto
Select Channel: 1
Network name SSID: XYZ Wlan (You can enter any name that you wish)
Hide SSID: No
Select Security Option: Wi-Fi Protected Access
Select Authentication protocol: TKIP protocol
Select Authentication Method: PSK (Pre Shared Key)
WPA pass phrase: XYZ123 (This is the password, so ensure that you remember it)
PMK chaching: Enabled.
Ensure that you save the settings and allow 10-20 seconds to refresh the page. Then check the WLAN LED on the Router/Modem is lit.