Printer: Delete documents in the tray

Goto Administrative tools
Services
Stop spooler service
Start spooler service
DOne

Delete windows not genuine from system tray



Procedure:-
1. Go to safe mode
  • How to goto Safe mode -->
  • (a)restart the computer
  • (b) While booting press F8 key continuously
  • (c) Select Safe mode option from the list.

2. Delete the file "wgatray.exe" in the locaton C:\Windows\System32\wgatray.exe.

3. Done